About Us

 

Our story

FeelGoodContacts.com was founded in 2008 by caring and qualified optometrists, and focused on providing branded contact lenses and eye care products online at unbeatable prices. However, our history dates back to 1998 when we began our journey as wholesalers of contact lenses, supplying opticians worldwide

Today, Feel Good Contacts can save customers up to 50% on their contact lenses compared to high street opticians, whilst offering a tracked, next day UK delivery as standard and FREE Click & Collect and superfast international delivery.

Our growth has been huge over the last few years and today we are the UK’s most popular online contact lens retailer. Our fast-moving expansion has filled us with the determination to continue giving the very best service whilst ensuring our prices are the lowest in the UK.

Our team

Here at Feel Good, we recognise the importance of respect and equality in the workplace and value the diversity of our workforce. We are around 50 people from over 23 countries, yet are totally united and focused on delivering an uncompromising buyer experience for our customers.

Community spirit, job satisfaction and being highly motivated is an integral part of our working culture and we regularly take part in team building events and activities. Whether it’s training together for a fundraising marathon, letting our hair down on a karaoke night or educating ourselves at conferences and seminars, we make sure that each member of the team is happy, appreciated and growing within their role.

Our values

Our name Feel Good stems from a philosophy of building a company based on a nurturing culture that inspires its staff and offer customers the best service possible. Our 9.7/10 customer rating in TrustPilot is the highest in our industry and speaks for itself.

We believe contact lens wearers should be able to choose who they buy their products from, how much they pay and how quickly they will receive them. Unfortunately, we face an uphill battle with high street opticians as most contact lens wearers still believe or feel obliged to buy their lenses from the optician who tested their eyes. And, even though everyone is entitled to a copy of their own prescription, most high street opticians continue to make this process difficult.

One of our core values is to offer customers the cheapest prices on their contact lenses, eye care and solutions. Our Price Match Guarantee ensures that we won’t be beaten on price, and you will not find your lenses cheaper anywhere in the UK.

Our products

Buying directly from leading suppliers means that we can pass the savings straight onto our customers and ensure all items are genuine branded products. We carry a huge stock of all major branded contact lenses such as Acuvue, Dailies and Air Optix. We also offer toric lenses for those who have astigmatism and multifocals for those who are both long and short sighted.

If you want a temporary, fun and safe way of changing your look, why not browse our extensive range of coloured contacts? They come in both vibrant single tones, or 3-in-1 coloured lenses featuring natural highlights that blend effortlessly with your eye.

In 2015, we added a stunning range of genuine, designer sunglasses from all the top brands such as Prada, Ray Ban, DVF, Superdry and Celine, to name a few. Why venture out into the high-street when you can have top designer sunglasses delivered straight to your door the very next day, and save up to 40%?

Our future

We have doubled in size over the last year and hope to double in size again this coming year. The contact lens market is growing at an alarming rate and as more and more of us choose lifestyles where glasses are an inconvenience, we see no reason why we wouldn’t go from strength to strength. We continue to improve our services and expand our product range to ensure our customers never have to leave us… well, unless they opt for laser surgery.

Need any help ordering your contact lenses? Pick up the phone and talk to one of our friendly customer service staff on 0800 458 2090. You can reach us Mon - Fri: 8:00am - 9:00pm and Sat - Sun: 9:00am - 6:00pm.