Delivery and Dispatch

 
Contact lenses next day delivery

Please read the shipping information carefully before placing your order.

You will be required to select an option at the checkout for the delivery of your contact lenses.

All delivery times below are based on items in stock.

UK Delivery Options

Please note that orders over £100 will require a signature upon delivery

All sunglasses orders over £45 will require a signature

Royal Mail Next Day Tracked
(No signature, letterbox-friendly)

Order before 11:30pm GMT
(Sunday-Friday)
Next working day on 99% of orders £2.99 or
FREE over £45
Royal Mail Guaranteed Next Day by 1pm
(signature on delivery)

Order before 7:00pm GMT
Guaranteed next day (excluding Sunday)
Delivered by 1pm
£8.50

Same Day Contact Lenses London

Same Day Delivery in & around London
(signature on delivery)

Order by 6:00pm GMT
Guaranteed Same Day (excluding Saturday and Sunday)
Delivered by 10pm
From £6.85 (depending on postcode)
Click & Collect – Collection from our London site:
Unit 1, 146-148 Granville Road, London, NW2 2LD

Order before 8.30pm GMT Mon-Fri
Order before 5.30pm GMT Sat-Sun
Collection Time
(Mon-Fri 8:00am to 8:45pm | Sat-Sun 9:30am to 5:45pm)
FREE

European Delivery Options

Standard Delivery (non-tracked item)

Order before 7:00pm GMT
4-5 business days £4.50
Standard Delivery (tracked item)

Order before 7:00pm GMT
4-5 business days £8.50
DHL European Next Day Delivery by 6pm
(signature on delivery)

Order before 4pm GMT
Next business day (excluding weekends) £12.00

For DHL European Next Day Delivery, orders need to be placed before 4pm. If placed after 4pm on Friday your order will be delivered on Monday.
Some addresses aren't eligible for DHL next day delivery. In some cases, there may also be a surcharge for Remote Area Delivery by DHL. Our customer service team will contact you in these instances.

USA & International Delivery Options

Standard Delivery (tracked item)

Order before 7:00pm GMT
7-10 business days £9.50

Terms & Conditions

The dispatch of goods will take place once funds have been cleared from your account. If any of the goods ordered are not available in stock, we will inform you via e-mail or telephone.

Upon dispatch of your order, we’ll send you an e-mail confirmation for your records. Within this email, there will be a tracking number should you wish to track the progress of your order. If there is any delay from the courier service, we cannot be held accountable.

Some products might be dispatched in two or more packages. In this case, additional charges will not apply. However, additional charges may apply for any orders weighing more than 2KG, in which case the customer will be notified before delivery.

Orders can be cancelled if we receive the cancellation in time. Orders may also be returned within 90 days of delivery. Please see our Returns & Refunds page for more details.