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Independent Reviews

Andrew Turner

Amazing Service
I''ve used Feel Good Contacts for 2 years. They always provide an excellent service. Ordering is very straightforward and delivery is very prompt and efficient .

Charlotte Bateman

Quick efficient service!
Very good service!

Samantha Oxley

Fantastic!
Always competitively priced and always a fast service.keep up the good work!

Sophie Kettlewell

Quick service
Quick service and cheaper prices!! Thank you

Ray Wootten-Williams

Quick Delivery & Cheapest
I''ve been a contact lens user for many years and found Feel Good Contact Lenses 6+ months ago. They offer the cheapest price for Bausch + Lomb PureVision 2 among other suppliers, and they dispatch the next day. I''ve never had problems. The package is secure and the delivery is quick. I''m very happy. Highly recommended.

Dee Stephens

Great service
Solid company, great prices and super fast delivery!

Derran Stokes

Excellent service
Superb service, lenses arrived next day as promised. Would definitely recommend Feel Good.

Elicia Daly

good value, excellent service
Really good choice of lenses, best prices online

Sally Kemp

Great Service
Great service

Emma Williams

Great service
I have used Feel Good for several years to order lenses for my husband & my daughter. Never had any problems with them - prompt delivery, great products & competitive pricing.
Amazing Service -by ,Dec 11, 2016
5/5stars
I've used Feel Good Contacts for 2 years. They always provide an excellent service. Ordering is very straightforward and delivery is very prompt and efficient .
Quick efficient service! -by ,Dec 11, 2016
5/5stars
Very good service!
Fantastic! -by ,Dec 11, 2016
5/5stars
Always competitively priced and always a fast service.keep up the good work!
Quick service -by ,Dec 11, 2016
5/5stars
Quick service and cheaper prices!! Thank you
Quick Delivery & Cheapest -by ,Dec 10, 2016
5/5stars
I've been a contact lens user for many years and found Feel Good Contact Lenses 6+ months ago. They offer the cheapest price for Bausch + Lomb PureVision 2 among other suppliers, and they dispatch the next day. I've never had problems. The package is secure and the delivery is quick. I'm very happy. Highly recommended.
Great service -by ,Dec 10, 2016
5/5stars
Solid company, great prices and super fast delivery!
Excellent service -by ,Dec 10, 2016
5/5stars
Superb service, lenses arrived next day as promised. Would definitely recommend Feel Good.
good value, excellent service -by ,Dec 10, 2016
5/5stars
Really good choice of lenses, best prices online
Great Service -by ,Dec 10, 2016
5/5stars
Great service
Great service -by ,Dec 09, 2016
5/5stars
I have used Feel Good for several years to order lenses for my husband & my daughter. Never had any problems with them - prompt delivery, great products & competitive pricing.

Returns and Refunds Policy


Cancellations

If you want to cancel your order please contact us on . Any cancellations made during working hours, before your item has been dispatched, will be accepted.
If your item has already been dispatched we will be unable to make any amendments to the item.

Successful cancellations with be refunded within 2-3 working days.

If you receive your item, and decide you would like to change your order, you are welcome to make an exchange.


Exchanges

We promise to provide an exchange service on items up to a year after the order purchase date. Items sent for exchange must be unopened and in original condition.

Exchanges can be performed for the same product with a different prescription, or for a different product of the same value.

When an exchange is requested for a product of different value, the price difference will be calculated excluding the delivery charge of the original purchase.

If you would like to make an exchange, please call our customer service team on 0800 458 2090 .


Returns and Refunds

We are happy to accept returns within 30 days of purchase for a full refund. Items are required to be unopened and in good condition. Delivery charge will not be refunded.

Please refer to the Returns section of your Feel Good Contact Lenses Account page and follow the instructions for a free, tracked return delivery.

If the branded box containing your contact lenses has been opened, your return will not be accepted and you will not be eligible for a refund.

Once accepted, refunds will take 5-7 days to show up in your account.


Goods damaged, or goods not delivered.

Feel Good Contact Lenses send all of our packages via Royal Mail. If your package arrives damaged, or does not arrive at all, we are happy to replace your items. If this occurs we will need a Royal Mail Claim form signed by you before we ship your replacement.

Royal Mail Claim forms can be accessed and filled out digitally. Please call us free on 0800 458 2090. One of our customer services team will talk you through the process.

Return Address: Feel Good Contacts Returns, PO Box 71926, London, NW2 9QU. United Kingdom.