Information
We won't be beaten on price
Our Price Match Guarantee
We are dedicated to providing the finest selection of products at the most competitive prices in the UK. If you can somehow find the same contact lenses for less elsewhere, we’ll happily match the price and refund the difference!
If you’ve found a product for cheaper, it’s easy to claim for a Price Match. Just follow these simple steps:
- Make sure that the item you have found is not discounted and is available from a valid UK website with a UK-based distribution centre.
- Note down the product details, price, prescription, name of the seller and the URL of where you found the product.
- Contact us by phone (on 0800 458 2090) or via email at (cs@feelgoodcontacts.com) with all the details and your contact number.
- We’ll process the order of your product over the phone and apply the appropriate discount.
- Your order will then be sent out to you that very same day. (Based on in-stock products).
Already ordered? It’s not too late…
If you’ve already made your purchase without requesting a Price Match, don’t worry – you can still enjoy a refund of the price difference! Get in touch within 5 working days of making your order for your Price Match claim to be valid.
Terms & Conditions
- Your Price Match claim can only be made if it’s the same product and brand
- The URL source you provide must be from a valid UK website, with their distribution centre based in the UK
- The price difference only applies to products without discount and with valid evidence supplied
- Feel Good Contacts are responsible for deciding if your claim is valid and for awarding money back
- Your discount cannot be used in conjunction with any other offer or promotion and would have to be an in-stock item(s)
- Delivery charges will be exempt from the discount
- Any claims made after an order is placed will be refunded via store credit
- For full terms and conditions, please click here
